AlbertoGodoy.com

Terms & Conditions

RETURN POLICY

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at (281) 704-7000 or customerservice@albertogodoy.com with details of the product and the defect. You can send the item you consider defective to: 2000 Edwards, Houston, TX 77007. Upon receipt of the returned item(s), we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

DELIVERY POLICY

1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location
Items offered on our website are available for delivery anywhere in the world.

3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times commence from the date of shipping, rather than the date of order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 21 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Items may also be delivered in separate shipments.

4. Delivery Instructions
You can provide special delivery instructions on the checkout page of our website.

5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at (281) 704-7000 or customerservice@albertogodoy.com.

7. Questions
If you have any questions about the delivery and shipment or your order, please contact us at (281) 704-7000 or customerservice@albertogodoy.com.

PRICING POLICY

The size of your piece will determine the price of your art. As you select the piece of art you wish to purchase, you will be prompted to enter the size you desire. Once we have received your order you will receive a confirmation via email. Unless otherwise stated on Albertogodoy.com, the price of your piece includes standard shipping charges.

If you requested special shipping instructions additional charges will apply. Please note that the price of other products in your shopping cart may not include shipping charges.

Unless you are in the state of Texas the price of your piece(s) does not include any sales tax or other taxes that we may be required to collect in connection with your order. Such taxes will be added to your order, if applicable.
EVIDENCE OF INTERNET SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.